Raise a ticket with Edicom
We have 2 domains for Edicom
1) 140340 - Production Domain
2) 140341 - Test Domain
Axium consultant for above domains is Adrian Rivera Gonzalez arivera@edicomgroup.com
Axium Client ID for above domain is client ID #C-69176#
When drafting an email, send it to mail helpdesk@edicomgroup.com
Loop in Axium required members and include project leads from Edicom
Email subject: #C-69176# "ISSUE" ( in ISSUE: add what ever the issue is)
Draft the email and send it to them. An auto generated email will be received saying ticket is open with Edicom and one more auto generated email saying ticket has been generated correctly
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Mexico Invoicing 810
Consultant: Nydia Victoria Quiroz Moran <nquiroz@edicomgroup.com>
Client ID: APA200115EM0 (#C-68395# )
include this in the subject and draft the email
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Edicom Account Manager: Bronte Bolanos <bbolanos@edicomgroup.com>. She is based out of New York. Any escalations Bronte will be the go to person
Bronte Bolanos (she/her)
Global Account Manager
+1 (212) 889-1909 Ext:8133
bbolanos@edicomgroup.com
edicomgroup.com